Problem Note 47244: The initial attempt to download a PDF from the SAS® Warranty Analysis rich client might result in an error
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Downloading a PDF directly from the SAS Warranty Analysis rich client might not work on the first attempt. The Internet Explorer browser will start the download and continue running for a long time but will eventually fail with the error "Page cannot be displayed".
If you request a PDF download from Published reports using the SAS Warranty Analysis portal, you might be prompted to enter credentials. This should not happen because you already entered credentials when you logged into the portal. However, after you enter your credentials, you should be able to download the PDF with no problems.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Warranty Analysis | Linux for x64 | 4.3 | 9.2 TS2M3 | ||
| HP-UX IPF | 4.3 | 9.2 TS2M3 | ||||
| 64-bit Enabled Solaris | 4.3 | 9.2 TS2M3 | ||||
| 64-bit Enabled AIX | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 9.2 TS2M3 | ||||
A fix for this issue for SAS Warranty Analysis 4.31 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G77.html#47244| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-08-30 09:41:10 |
| Date Created: | 2012-08-16 12:54:21 |