When you are running the optimization process in SAS Marketing Optimization, the campaigns that belong to an optimization group in SAS Customer Intelligence Studio do not lock. As a result, users can modify campaigns in SAS Customer Intelligence Studio while the optimization in SAS Marketing Optimization is executed. When that happens, the optimization process fails.

Click the Hot Fix tab in this note to access the hot fix for this issue.

After you apply the hot fix, you need to set the following option as a Java Virtual Machine (JVM) option for your web application server:

The method for setting this option is different for each vendor of web application servers. Check your Instructions.html file to locate the JVM options for you web application server.

Setting this option directs SAS Marketing Automation to lock the campaign group and its members during the optimization process.

The following example shows you how to set the option for the JBoss web application server. The SAS^® Deployment Wizard sets default values for JBoss in the JAVA_OPTS environment variable that resides in C:\JBoss-installation-directory\bin\SASServer6.bat. Open the BAT file and add the option discussed previously to the end of the JAVA_OPTS environment variable, as follows:

Operating System and Release Information

A fix for this issue for SAS Marketing Optimization 5.4_M1 is available at:

A fix for this issue for SAS Marketing Optimization 5.41 is available at:

A fix for this issue for SAS Marketing Optimization 6.1_M1 is available at: