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SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 47113: Campaigns are not locked in SAS® Customer Intelligence Studio when you execute the optimization process in SAS® Marketing Optimization

DetailsHotfixAboutRate It

When you are running the optimization process in SAS Marketing Optimization, the campaigns that belong to an optimization group in SAS Customer Intelligence Studio do not lock. As a result, users can modify campaigns in SAS Customer Intelligence Studio while the optimization in SAS Marketing Optimization is executed. When that happens, the optimization process fails.

Click the Hot Fix tab in this note to access the hot fix for this issue.

After you apply the hot fix, you need to set the following option as a Java Virtual Machine (JVM) option for your web application server:

-Dsas.ci.mo.createInputData.lockCampaignGroupAndMembers

The method for setting this option is different for each vendor of web application servers. Check your Instructions.html file to locate the JVM options for you web application server.

Setting this option directs SAS Marketing Automation to lock the campaign group and its members during the optimization process.

The following example shows you how to set the option for the JBoss web application server. The SAS® Deployment Wizard sets default values for JBoss in the JAVA_OPTS environment variable that resides in C:\JBoss-installation-directory\bin\SASServer6.bat. Open the BAT file and add the option discussed previously to the end of the JAVA_OPTS environment variable, as follows:

:start_as_script set JAVA_HOME=C:\jdk1.6.0_16 set JAVA_OPTS=-Xms1024m -Xmx2048m -XX:PermSize=512m -XX:MaxPermSize=512m -Xss256k -XX:NewSize=128m -XX:MaxNewSize=256m -XX:+UseConcMarkSweepGC -XX:+UseTLAB -XX:+DisableExplicitGC -XX:+CMSClassUnloadingEnabled -XX:+CMSPermGenSweepingEnabled -Dcom.sun.management.jmxremote -Djava.awt.headless=true -Djboss.platform.mbeanserver -Djavax.management.builder.initial=org.jboss.system.server.jmx.MBeanServerBuilderImpl -Dsun.rmi.dgc.client.gcInterval=3600000 -Dsun.rmi.dgc.server.gcInterval=3600000 -Dsas.container.identifier=jboss -Dcom.sas.services.logging.disableRemoteList=true -Dcom.sas.services.logging.disableRemoteLogging=true -Dsas.jms.authentication.decorator=false -Dsas.svcs.http.max.connections=20 -Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Addresses=false -Dmulticast_udp_ip_ttl=1 -Dmulticast.address=239.21.16.70 -Dmulticast.port=8561 -Djava.security.policy="C:\jboss-4.2.0.GA\server\SASServer6\conf\sas.all.permissions.policy" -Djboss.home.dir="C:\jboss-4.2.0.GA" -Djboss.server.home.dir="C:\jboss-4.2.0.GA\server\SASServer6" -Dsas.deploy.dir="C:\jboss-4.2.0.GA\server\SASServer6\deploy_sas" -Dcom.sas.log.config.url=file:///C:/SAS/Config/Lev1/Web/Common/LogConfig/ -Dsas.auto.publish.port=8580 -Dsas.ci.mo.createInputData.lockCampaignGroupAndMembers


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing AutomationMicrosoft Windows Server 20085.46.39.2 TS2M39.4 TS1M1
Microsoft Windows Server 2008 for x645.46.39.2 TS2M39.4 TS1M1
Windows 7 Enterprise 32 bit5.46.39.2 TS2M39.4 TS1M1
Windows 7 Enterprise x645.46.39.2 TS2M39.4 TS1M1
Windows 7 Home Premium 32 bit5.46.39.2 TS2M39.4 TS1M1
Windows 7 Home Premium x645.46.39.2 TS2M39.4 TS1M1
Windows 7 Professional 32 bit5.46.39.2 TS2M39.4 TS1M1
Windows 7 Professional x645.46.39.2 TS2M39.4 TS1M1
Windows 7 Ultimate 32 bit5.46.39.2 TS2M39.4 TS1M1
Windows 7 Ultimate x645.46.39.2 TS2M39.4 TS1M1
64-bit Enabled AIX5.46.39.2 TS2M39.4 TS1M1
64-bit Enabled HP-UX5.46.39.2 TS2M39.4 TS1M1
64-bit Enabled Solaris5.46.39.2 TS2M39.4 TS1M1
HP-UX IPF5.46.39.2 TS2M39.4 TS1M1
Linux5.46.39.2 TS2M39.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.