Problem Note 47348: Incomplete VMware host and guest machine names result when you use special characters or a hyphen in the machine names in SAS® IT Resource Management
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When the SAS® IT Resource Management adapter for VMware vCenter software encounters the first character that is not alphanumeric in a host name or a guest name, the software truncates the VMware name starting at that special character. For example, suppose that you have a host or guest operating-system value that is derived from this text string:
When this string is parsed and the underscore (_) is encountered, the content that is retained for the SAS IT Resource Management Host or Guest data columns is the portion before the underscore. Therefore, for the example above, the content that is retained is as follows:
Machine names that contain a hyphen (-) also exhibit the behavior described in this note, even though those machine names are compliant with the Internet Engineering Task Force (IETF) guidelines.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Though the behavior described in this note is compliant with the IETF guidance on creating machine names, adjustments have been made to allow special characters in machines names in the latest hot fix for SAS IT Resource Management 3.3.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS IT Resource Management-Server | Windows 7 Enterprise 32 bit | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 |
| Windows 7 Enterprise x64 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| HP-UX IPF | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Linux | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Linux for x64 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Solaris for x64 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft® Windows® for x64 | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP 64-bit Edition | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| z/OS | 3.2 | 3.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
A fix for this issue for SAS IT Resource Management 3.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/H33.html#47348| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-05-09 09:06:06 |
| Date Created: | 2012-08-28 18:20:43 |