Installation Note 47064: Clicking an Alert link in the SAS® Information Delivery Portal returns the error "The webpage cannot be found"
If you have upgraded or migrated to SAS Strategy Management 5.3, you might encounter the following error when you click any Alert link in the SAS Information Delivery Portal.
The webpage cannot be found
If you encounter this problem, perform the following steps:
Note: Back up the SAS Strategy Management database before you perform the following steps.
- Log on to the tier that is running MySQL.
- Open a command window.
- Change directories to the MySQL bin directory (this directory is typically c:\mysql\bin).
- Open the alertdirective.zip file and extract the alertdirective.sql file to the MySQL bin directory.
- Submit this code to start the MySQL command line:
mysql -h{HOST} -u{USERID} -p{PASSWORD} < alertdirective.sql
In this code:
{HOST} = the host on which MySQL is running
{USERID} = the user name used to administer MySQL (the default user ID is sqladmin)
{PASSWORD} = the password associated with the preceding user ID
Operating System and Release Information
| SAS System | SAS Strategy Management | Microsoft® Windows® for x64 | 5.3 | | 9.3 TS1M2 | |
| 64-bit Enabled AIX | 5.3 | | 9.3 TS1M2 | |
| 64-bit Enabled Solaris | 5.3 | | 9.3 TS1M2 | |
| Linux for x64 | 5.3 | | 9.3 TS1M2 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Installation Note |
| Priority: | high |
| Date Modified: | 2012-07-27 15:02:53 |
| Date Created: | 2012-07-25 13:35:15 |