Problem Note 46654: SAS® Marketing Automation campaigns on a Netezza database might fail to execute with error "Could not serialize - transaction aborted..."
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SAS Marketing Automation campaigns might fail to execute when multiple communications are executed concurrently against a Netezza database. When this problem occurs, SAS® Customer Intelligence Studio displays a generic error message. However, the SASMarketingAutomationCore5.x.log contains errors similar to the one below:
Return Status in process 6760: SYSCC=100000 MAError=846 MAMsg=Macro[MACPTPUB]. SYSDBRC=[45] and SYSDBMSG=[NETEZZA: ERROR: DMARP61B.ADMIN.CI_CELL_PACKAGE_TREATMENT_CNT : Could not serialize - transaction aborted ]
To work around this problem, add the option AUTOCOMMIT=YES to the Netezza SAS Customer Intelligence Reporting Common Data Model library definition:
- In SAS® Management Console, navigate to Environment Management ► Data Libraries ► Libraries.
- Highlight the Netezza SAS Customer Intelligence Reporting Common Data Model library. Right-click this library and select Properties.
- Open the Options tab, click Advanced Options, and click the Input/Output tab.
- Set the field Whether to commit immediately after a transaction: to Yes.
This setting adds the option AUTOCOMMIT=YES to the generated libname statement.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Core Mid-Tier | Microsoft Windows Server 2003 Datacenter Edition | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 |
| Microsoft® Windows® for x64 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| HP-UX IPF | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Linux for x64 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Solaris for x64 | 5.3_M3 | 6.1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#46654| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-06-28 14:41:19 |
| Date Created: | 2012-05-24 09:48:28 |