Problem Note 46396: Your changes are lost when you log off from SAS® Enterprise Case Management without saving your case, incident, or subject
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When you make changes to a case, incident, or subject in SAS Enterprise Case Management, and then log off without saving, your changes are lost. SAS Enterprise Case Management should ask you if you want to save before it logs off, but it does not ask.
There are no error, warning, or note messages indicating that a problem occurred.
There is no workaround to this problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 |
| Microsoft Windows Server 2003 Datacenter Edition | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Standard Edition | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows XP Professional | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Enterprise 32 bit | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Enterprise x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Home Premium x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Professional 32 bit | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Professional x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Ultimate 32 bit | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Ultimate x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows Vista | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows Vista for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled AIX | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled Solaris | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| HP-UX IPF | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Linux for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Solaris for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
A fix for this issue for SAS Enterprise Case Management 2.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D60.html#46396| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-04-25 09:35:37 |
| Date Created: | 2012-04-23 16:48:32 |