Problem Note 46259: SAS® Digital Marketing might fail to update the SAS® Customer Intelligence Response and Contact History when broadcast properties are amended
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SAS Digital Marketing might fail to update the SAS Customer Intelligence Response and Contact History tables held in the Common Data Model. The problem occurs when the properties of a SAS Marketing Automation-related broadcast are amended and the campaign is re-executed. Examples of these properties include the Header properties From, SMTP Mail From, and Reply To. Amending these properties and re-executing the campaign results in the AUDITID field becoming corrupted. This corruption prevents further updates of the reply information in the Common Data Model for the affected broadcasts.
There are no errors or warnings to indicate a problem.
To work around this issue, do not change the broadcast properties.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | z/OS | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows XP 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Windows Vista | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| HP-UX IPF | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Linux | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Linux on Itanium | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| OpenVMS Alpha | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Solaris for x64 | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Tru64 UNIX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
A fix for this issue for SAS Digital Marketing 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E12.html#46259A fix for this issue for SAS Digital Marketing 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/F60.html#46259| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-07-06 10:51:01 |
| Date Created: | 2012-04-10 06:45:56 |