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Problem Note 46187: Previewing a report in SAS® Enterprise Case Management gives an "Unable to create report preview" error

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Using SAS Enterprise Case Management, clicking the Preview Report button might generate an error that appears instead of the report preview window:

.
Error
Unable to create report preview.

There is no workaround to this problem.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementMicrosoft® Windows® for x642.33.19.2 TS2M39.3 TS1M1
Microsoft Windows Server 2003 Datacenter Edition2.33.19.2 TS2M39.3 TS1M1
Microsoft Windows Server 2003 Enterprise Edition2.33.19.2 TS2M39.3 TS1M1
Microsoft Windows Server 2003 Standard Edition2.33.19.2 TS2M39.3 TS1M1
Microsoft Windows Server 2003 for x642.33.19.2 TS2M39.3 TS1M1
Microsoft Windows Server 20082.33.19.2 TS2M39.3 TS1M1
Microsoft Windows Server 2008 for x642.33.19.2 TS2M39.3 TS1M1
Microsoft Windows XP Professional2.33.19.2 TS2M39.3 TS1M1
Windows 7 Enterprise 32 bit2.33.19.2 TS2M39.3 TS1M1
Windows 7 Enterprise x642.33.19.2 TS2M39.3 TS1M1
Windows 7 Home Premium 32 bit2.33.19.2 TS2M39.3 TS1M1
Windows 7 Home Premium x642.33.19.2 TS2M39.3 TS1M1
Windows 7 Professional 32 bit2.33.19.2 TS2M39.3 TS1M1
Windows 7 Professional x642.33.19.2 TS2M39.3 TS1M1
Windows 7 Ultimate 32 bit2.33.19.2 TS2M39.3 TS1M1
Windows 7 Ultimate x642.33.19.2 TS2M39.3 TS1M1
Windows Vista2.33.19.2 TS2M39.3 TS1M1
Windows Vista for x642.33.19.2 TS2M39.3 TS1M1
64-bit Enabled AIX2.33.19.2 TS2M39.3 TS1M1
64-bit Enabled Solaris2.33.19.2 TS2M39.3 TS1M1
HP-UX IPF2.33.19.2 TS2M39.3 TS1M1
Linux for x642.33.19.2 TS2M39.3 TS1M1
Solaris for x642.33.19.2 TS2M39.3 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.