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Problem Note 46094: Performance is slow when you log on to SAS® Enterprise Case Management, or when you search for Cases

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In SAS Enterprise Case Management, you might experience slow performance when you log on or when you search for Cases.

There is no error, warning, or note message indicating that a problem occurred. There is no workaround to these performance problems.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementMicrosoft Windows 2000 Datacenter Server2.3
Microsoft Windows 2000 Server2.3
Microsoft Windows 2000 Advanced Server2.3
Microsoft® Windows® for x642.33.19.3 TS1M2
Microsoft Windows 95/982.3
Microsoft Windows 2000 Professional2.3
Microsoft Windows NT Workstation2.3
Microsoft Windows Server 2003 Datacenter Edition2.33.19.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition2.33.19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition2.33.19.3 TS1M2
Microsoft Windows Server 2003 for x642.33.19.3 TS1M2
Microsoft Windows Server 20082.33.19.3 TS1M2
Microsoft Windows Server 2008 for x642.33.19.3 TS1M2
Microsoft Windows XP Professional2.33.19.3 TS1M2
Windows 7 Enterprise 32 bit2.33.19.3 TS1M2
Windows 7 Enterprise x642.33.19.3 TS1M2
Windows 7 Home Premium 32 bit2.33.19.3 TS1M2
Windows 7 Home Premium x642.33.19.3 TS1M2
Windows 7 Professional 32 bit2.33.19.3 TS1M2
Windows 7 Professional x642.33.19.3 TS1M2
Windows 7 Ultimate 32 bit2.33.19.3 TS1M2
Windows 7 Ultimate x642.33.19.3 TS1M2
Windows Millennium Edition (Me)2.3
Windows Vista2.33.19.3 TS1M2
Windows Vista for x642.33.19.3 TS1M2
64-bit Enabled AIX2.33.19.3 TS1M2
64-bit Enabled Solaris2.33.19.3 TS1M2
HP-UX IPF2.33.19.3 TS1M2
Linux for x642.33.19.3 TS1M2
Solaris for x642.33.19.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.