46087 - Opening a protected Microsoft Word document with Microsoft Office 2010 might display an exception in the SAS® Add-In for Microsoft Office

Problem Note 46087: Opening a protected Microsoft Word document with Microsoft Office 2010 might display an exception in the SAS® Add-In for Microsoft Office

If you use Microsoft Word 2010 to open a protected Microsoft Word document created with Microsoft Word 2007, you might see the following exception:

Unexpected Exception occurred in the SAS Add-in for Microsoft Office.
Please report error to system administrator.

The details of the COM exception will include the following:

Not available because document is a protected document

This error typically occurs when you open the Word document by double clicking the document from Windows Explorer.

To circumvent this problem, open Word first, and then select File ► Open to open the protected document.

Alternatively, you can click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Add-in for Microsoft Office	Microsoft® Windows® for x64	4.3	5.1	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Datacenter Edition	4.3	5.1	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Enterprise Edition	4.3	5.1	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Standard Edition	4.3	5.1	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 for x64	4.3	5.1	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2008 for x64	4.3	5.1	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows XP Professional	4.3	5.1	9.2 TS2M0	9.3 TS1M0
		Windows Vista	4.3	5.1	9.2 TS2M0	9.3 TS1M0
		Windows Vista for x64	4.3	5.1	9.2 TS2M0	9.3 TS1M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Add-in for Microsoft Office 4.305 is available at:

A fix for this issue for SAS Add-in for Microsoft Office 4.3 is available at:

A fix for this issue for SAS Add-in for Microsoft Office 4.305 for SAS 9.3 is available at:

Type:	Problem Note
Priority:	medium

Date Modified:	2012-03-22 10:36:16
Date Created:	2012-03-21 16:58:37