Problem Note 46969: Contact history counts are not being updated for campaign occurrences when the underlying database is Teradata
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Executing an occurrence of a SAS® Customer Intelligence campaign does not update the reporting common data model correctly.
This problem occurs when the reporting common data model is hosted on a Teradata database. Executing communication occurrences does not add the number of contacts to the ci_cell_package and ci_cell_package_treatment_cnt tables.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Processes | Microsoft® Windows® for x64 | 5.41 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 5.41 | 9.3 TS1M0 | ||||
| 64-bit Enabled HP-UX | 5.41 | 9.3 TS1M0 | ||||
| 64-bit Enabled Solaris | 5.41 | 9.3 TS1M0 | ||||
| HP-UX IPF | 5.41 | 9.3 TS1M0 | ||||
| Linux for x64 | 5.41 | 9.3 TS1M0 | ||||
| Solaris for x64 | 5.41 | 9.3 TS1M0 | ||||
A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#46969A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#46969| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-07-30 13:49:09 |
| Date Created: | 2012-07-12 09:15:07 |