Problem Note 46590: An internal error might occur when opening an information map in SAS® Enterprise Guide® and the SAS® Add-In for Microsoft Office
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When using SAS Enterprise Guide or the SAS Add-In for Microsoft Office to open an information map, you might see the following error message:
[ java.lang.ArrayIndexOutOfBoundsException ] ERROR: The Information Maps LIBNAME Engine encountered an internal error -- (23).
This problem can occur if all of the following conditions are true:
- The information map has a prompted filter.
- The information map is associated with a stored process that has a prompt.
- You select fewer than the total number of data items to use in the query.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | Base SAS | Solaris for x64 | 9.2 TS2M3 | 9.3 TS1M2 |
| OpenVMS on HP Integrity | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Linux for x64 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| HP-UX IPF | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Linux | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft® Windows® for x64 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP 64-bit Edition | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.2 TS2M3 | 9.3 TS1M2 | ||
| z/OS | 9.2 TS2M3 | 9.3 TS1M2 | ||
A fix for this issue for Base SAS JAR Files 9.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/H28.html#46590A fix for this issue for Base SAS 9.21_M3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B25.html#46590| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-07-03 11:01:43 |
| Date Created: | 2012-05-16 14:26:47 |