Problem Note 46485: You might experience long delays when you first open a campaign or diagram in each new SAS® Customer Intelligence Studio session
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When you first open a campaign or diagram in SAS Customer Intelligence Studio, the associated SAS® Information Map is loaded into memory. SAS® Marketing Automation loads the SAS Information Map for each new SAS Customer Intelligence Studio session that you open. This loading might take several minutes.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Windows Vista for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |
| Windows Vista | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows Millennium Edition (Me) | 5.4 | |||||
| Windows 7 Ultimate x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows XP Professional | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Datacenter Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows NT Workstation | 5.4 | |||||
| Microsoft Windows 2000 Professional | 5.4 | |||||
| Microsoft Windows 2000 Server | 5.4 | |||||
| Microsoft Windows 2000 Datacenter Server | 5.4 | |||||
| Microsoft Windows 2000 Advanced Server | 5.4 | |||||
| Microsoft Windows 95/98 | 5.4 | |||||
| Microsoft® Windows® for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#46485A fix for this issue for SAS Management Console 9.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E90.html#46485| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-07-02 09:04:26 |
| Date Created: | 2012-05-04 08:43:28 |