46187 - Previewing a report in SAS® Enterprise Case Management gives an "Unable to create report preview" error

Problem Note 46187: Previewing a report in SAS® Enterprise Case Management gives an "Unable to create report preview" error

Using SAS Enterprise Case Management, clicking the Preview Report button might generate an error that appears instead of the report preview window:

Error
Unable to create report preview.

There is no workaround to this problem.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Enterprise Case Management	Microsoft® Windows® for x64	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2003 Datacenter Edition	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2003 Enterprise Edition	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2003 Standard Edition	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2003 for x64	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2008	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2008 for x64	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows XP Professional	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Enterprise 32 bit	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Enterprise x64	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Home Premium 32 bit	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Home Premium x64	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Professional 32 bit	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Professional x64	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Ultimate 32 bit	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Ultimate x64	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Windows Vista	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Windows Vista for x64	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		64-bit Enabled AIX	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		64-bit Enabled Solaris	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		HP-UX IPF	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Linux for x64	2.3	3.1	9.2 TS2M3	9.3 TS1M1
		Solaris for x64	2.3	3.1	9.2 TS2M3	9.3 TS1M1

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Enterprise Case Management 2.3 is available at:

Type:	Problem Note
Priority:	medium

Date Modified:	2012-12-19 11:32:31
Date Created:	2012-03-30 14:42:46