Problem Note 46179: In SAS® Enterprise Case Management, performance is slow when searching for cases, even if there are no search results
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When you search for cases in SAS Enterprise Case Management, and if you have the "Work list cases" check box selected, then performance might be slow. The performance might be slow even when there are no search results.
There is no workaround to the problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 |
| Microsoft Windows Server 2003 Datacenter Edition | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Standard Edition | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows XP Professional | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Enterprise 32 bit | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Enterprise x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Home Premium x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Professional 32 bit | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Professional x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Ultimate 32 bit | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Ultimate x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows Vista | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows Vista for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled AIX | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled Solaris | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| HP-UX IPF | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Linux for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Solaris for x64 | 2.3 | 3.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
A fix for this issue for SAS Enterprise Case Management 3.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I21.html#46179A fix for this issue for SAS Enterprise Case Management 2.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D60.html#46179| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2012-04-25 09:20:32 |
| Date Created: | 2012-03-29 15:27:31 |