SUPPORT / SAMPLES & SAS NOTES
Problem Note 45824: Dashboards may not update after selecting an item from a dynamic prompt
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When viewing a dashboard in the SAS® Information Delivery Portal or the BI Dashboard Viewer, the dashboard might not update after you make a selection from a dynamic prompt indicator. In some cases, the dashboard displays correctly when you click on the dynamic prompt again.
This behavior occurs less frequently if data caching is enabled. In addition, minimizing the amount of data that must be processed by each indicator that has an interaction relationship with the dynamic prompt will help with this issue.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS BI Dashboard | Microsoft Windows Server 2003 Standard Edition | 4.3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft® Windows® for x64 | 4.3 | 9.2 TS2M3 | ||||
| z/OS | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows XP Professional | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Enterprise 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Enterprise x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Home Premium 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Home Premium x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Professional 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Professional x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Ultimate 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Ultimate x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows Vista | 4.3 | 9.2 TS2M3 | ||||
| Windows Vista for x64 | 4.3 | 9.2 TS2M3 | ||||
| 64-bit Enabled AIX | 4.3 | 9.2 TS2M3 | ||||
| 64-bit Enabled Solaris | 4.3 | 9.2 TS2M3 | ||||
| HP-UX IPF | 4.3 | 9.2 TS2M3 | ||||
| Linux for x64 | 4.3 | 9.2 TS2M3 | ||||
| Solaris for x64 | 4.3 | 9.2 TS2M3 | ||||