Problem Note 45512: The Preview Report button gives an "unable to create report preview" error and the report preview does not appear
When you open a report in SAS® Enterprise Case Management, and click the Preview Report button, the report preview window might not be displayed. Instead, an error appears:
Error
Unable to create report preview.
This problem happens when your SAS tier is installed in a UNIX operating environment. The error occurs because a file does not exist in its correct location, and the file also has incorrect contents.
To fix this problem, copy the ecmrr_fdf_merger.sas. file that resides in SASHOME/SASFoundation/9.3/ucmacros/casemgmtmva/ecmrr_fdf_merger.sas to the directory SAS-configuration-file/Applications/SASCaseManagementServerCfg/3.1/Source/ucmacros. Then, you need to modify the following line of the copied file:
formpath="&ecm_config_path&slash.source&slash.form_template";
Change source (lowercase "s") to Source (uppercase "S"), as follows:
formpath="&ecm_config_path&slash.Source&slash.form_template";
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Enterprise Case Management | Linux for x64 | 3.1 | 3.2 | 9.3 TS1M1 | 9.3 TS1M2 |
HP-UX IPF | 3.1 | 3.2 | 9.3 TS1M1 | 9.3 TS1M2 |
64-bit Enabled Solaris | 3.1 | 3.2 | 9.3 TS1M1 | 9.3 TS1M2 |
64-bit Enabled AIX | 3.1 | 3.2 | 9.3 TS1M1 | 9.3 TS1M2 |
Solaris for x64 | 3.1 | 3.2 | 9.3 TS1M1 | 9.3 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | alert |
Date Modified: | 2012-02-06 09:45:38 |
Date Created: | 2012-01-26 15:38:37 |