SUPPORT / SAMPLES & SAS NOTES
Problem Note 45512: The Preview Report button gives an "unable to create report preview" error and the report preview does not appear
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When you open a report in SAS® Enterprise Case Management, and click the Preview Report button, the report preview window might not be displayed. Instead, an error appears:
Error Unable to create report preview.
To fix this problem, copy the ecmrr_fdf_merger.sas. file that resides in SASHOME/SASFoundation/9.3/ucmacros/casemgmtmva/ecmrr_fdf_merger.sas to the directory SAS-configuration-file/Applications/SASCaseManagementServerCfg/3.1/Source/ucmacros. Then, you need to modify the following line of the copied file:
formpath="&ecm_config_path&slash.source&slash.form_template";
Change source (lowercase "s") to Source (uppercase "S"), as follows:
formpath="&ecm_config_path&slash.Source&slash.form_template";
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Linux for x64 | 3.1 | 3.2 | 9.3 TS1M1 | 9.3 TS1M2 |
| HP-UX IPF | 3.1 | 3.2 | 9.3 TS1M1 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 3.1 | 3.2 | 9.3 TS1M1 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 3.1 | 3.2 | 9.3 TS1M1 | 9.3 TS1M2 | ||
| Solaris for x64 | 3.1 | 3.2 | 9.3 TS1M1 | 9.3 TS1M2 | ||