Problem Note 45505: The values of included variables might be missing in the Web View version of e-mails that are generated by SAS® Digital Marketing
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In the Web View version of e-mails generated by SAS Digital Marketing, the values of included variables might be missing. This problem occurs when the Advanced Server Property AllowUrlCustomizations is set to false. If the data type of the tracked variables that are used to interrogate the table do not match the actual data held in the column, then the query fails. For example, the problem occurs if the tracked variable customer_id holds numbers, but the column has a data type of character. When this problem occurs, the Web Application Server log file might contain the following error:
java.sql.SQLException: Unable to execute query: SQL passthru expression contained these errors: ERROR: Expression using equals (=) has components that are of different data types.
One workaround for SAS Marketing Automation-related broadcasts is to change the data type in the underlying information map, and in the SAS® Marketing Automation database, to match the data. You can then create a SAS Digital Marketing export definition using this revised column.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | z/OS | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows XP 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Windows Vista | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| HP-UX IPF | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Linux | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Linux on Itanium | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| OpenVMS Alpha | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Solaris for x64 | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Tru64 UNIX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
A fix for this issue for SAS Digital Marketing 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E12.html#45505A fix for this issue for SAS Digital Marketing 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/F60.html#45505| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-03-20 13:00:56 |
| Date Created: | 2012-01-26 12:37:40 |