Problem Note 45321: Exception and disk read errors occur when you import JMP® 9 files into SAS® 9.3
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When you import JMP 9 files into SAS 9.3, the following error might occur:
ERROR: An exception has been encountered. Please contact technical support and provide them with the following traceback information: The SAS task name is [IMPORT] Exception occurred at (62BA1B3A)
When you import the same file into the first maintenance release of SAS 9.3 (TS1M1), this error occurs:
Disk Read Request Error ERROR: Import unsuccessful. See SAS Log for details. NOTE: The SAS System stopped processing this step because of errors.
The problem occurs because of a JMP engine failure. To circumvent the problem, do one of the following:
- Open the file in JMP and save it as a JMP Version 5 file; the format of Version 5 does not contain Unicode.
- Or, open the file in JMP and save it as a SAS data set.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS/ACCESS Interface to PC Files | Microsoft® Windows® for x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 |
| Microsoft Windows Server 2003 Datacenter Edition | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 for x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows XP Professional | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Enterprise 32 bit | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Enterprise x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Home Premium x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Professional 32 bit | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Professional x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Ultimate 32 bit | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Ultimate x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows Vista | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows Vista for x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| 64-bit Enabled AIX | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| 64-bit Enabled HP-UX | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| 64-bit Enabled Solaris | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| HP-UX IPF | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Linux | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Linux for x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Solaris for x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
A fix for this issue for Base SAS 9.21_M3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B25.html#45321A fix for this issue for Base SAS 9.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/F98.html#45321| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-01-11 14:14:33 |
| Date Created: | 2012-01-09 12:19:03 |