Problem Note 45039: SAS® Web Report Studio might time out when attempting to render a report that contains a graph
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When attempting to render a report that contains a graph, you might occasionally see the following message:
Insufficient display space to accommodate graph.
This message appears when there are too many data points to accurately display all of the data in the specified graph, even if the axis values and legend are removed (see SAS Note 39815). However, in some cases, SAS Web Report Studio might time out before the message appears.
Click the Hot Fix tab in this note to access the hot fix for this issue.
After applying the hot fix, the message should display before SAS Web Report Studio times out.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | z/OS | 4.3 | 9.2 TS2M3 | ||
| Microsoft® Windows® for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows XP Professional | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Enterprise 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Enterprise x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Home Premium 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Home Premium x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Professional 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Professional x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Ultimate 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Ultimate x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows Vista | 4.3 | 9.2 TS2M3 | ||||
| Windows Vista for x64 | 4.3 | 9.2 TS2M3 | ||||
| 64-bit Enabled AIX | 4.3 | 9.2 TS2M3 | ||||
| 64-bit Enabled Solaris | 4.3 | 9.2 TS2M3 | ||||
| HP-UX IPF | 4.3 | 9.2 TS2M3 | ||||
| Linux for x64 | 4.3 | 9.2 TS2M3 | ||||
| Solaris for x64 | 4.3 | 9.2 TS2M3 | ||||
A fix for this issue for SAS Web Report Studio 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D26.html#45039A fix for this issue for SAS Web Report Viewer 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D27.html#45039A fix for this issue for SAS Web Report Studio 4.31_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G28.html#45039A fix for this issue for SAS Web Report Viewer 4.31_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G29.html#45039| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-12-09 08:55:56 |
| Date Created: | 2011-12-05 16:23:03 |