SUPPORT / SAMPLES & SAS NOTES
Problem Note 45003: A "generic critical error" might occur when you are paging up or down in or clearing the Output window in SAS® 9.3
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Your SAS 9.3 system might unexpectedly stop running and close with one of the task tracebacks or errors shown below. This problem occurs when you are paging up or down in the Output window or when you are clearing the Output window.
The SAS task name is [lst ] ERROR: Read Access Violation lst Exception occurred at (7E42AF46) Task Traceback Address Frame (DBGHELP API Version 4.0 rev 5) 7E42AF46 0375F784 USER32:GetDlgCtrlID+0x2B 7E42F40B 0375F7A4 USER32:SendMessageA+0x49 67C079E2 0375F7C4 sasvwu:tkvercn1+0x169A2 67C1778D 0375F830 sasvwu:tkvercn1+0x2674D 67C65671 0375F870 sasvwu:tkvercn1+0x74631 67C62B01 0375F95C sasvwu:tkvercn1+0x71AC1 67C623BB 0375FAAC sasvwu:tkvercn1+0x7137B 67C620D5 0375FAE4 sasvwu:tkvercn1+0x71095 670E4826 0375FBB4 sasxfs:tkvercn1+0x37E6 670E3D20 0375FBD0 sasxfs:tkvercn1+0x2CE0 66CA19B7 0375FF30 sasxed:tkvercn1+0x977 66CF10E8 0375FF54 saszlst:tkvercn1+0xA8 00E12DC4 0375FFA0 sashost:Main+0xCF84 00F06038 0375FFB4 sashost:Main+0x1001F8 7C80B729 0375FFEC kernel32:GetModuleFileNameA+0x1BA ERROR: Generic critical error.
ERROR: an exception has been encountered. Please contact technical support and provide them with the following traceback information: The SAS task name is [Submit] Exception occurred at (6762E11B) Task Traceback address frame (DBGHELP API version 4.0 rev 5) 6762E11B 084DD878 sasxshel.tkvercn1+0xD0Db 6762F799 084DD8D8 sasxshel.tkvercn1+0xE759 etc. ...13 more sasxshel.tkvercn1 items ... 00BA2DC4 084DFFA0 sashost:Main+0xCF84 00C96038 084DFFB4 sashost:Main+0x1001F8 7C80B729 084DFFEC kernel32:GetModuleFileNameA+0x1BA
There is more than one way to clear the window. You can do any of the following while the Output window is active:
- Press Alt+E and then select Clear all from the drop-down menu.
- Press Ctrl+E.
- Right-click inside the Output window and then select Edit ► Clear all.
To work around this problem, apply the fix located on the Hot Fix tab above, or do the following:
- From the menu, select Tools ► Options ► Preferences.
- Click the Results tab.
- If Create Listing is checked, deselect it.
- In the HTML section, click to select the Create HTML option and click OK.
A hot fix is available on the Hot Fix tab. This issue is fixed in SAS® 9.3 (TS1M2).
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | Base SAS | Microsoft® Windows® for x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Datacenter Edition | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Windows Vista | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 9.3 | 9.3 | 9.3 TS1M0 | 9.3 TS1M2 | ||