When you open SAS 9.3 on the Windows operating system, 
SAS might close unexpectedly and/or the following errors 
might be seen in the Windows Event Viewer.


   Event Type:	        Error
   Event Source:	Application Error
   Event Category:	(100)
   Event ID:	        1000
   Date:		11/08/2011
   Time:		11:03:16 AM
   User:		N/A
   Computer:	        testmachine
   Description:
   Faulting application sas.exe, version 9300.0.19933.37002, 
   faulting module sashost.dll, version 9300.0.19950.32746, 
   fault address 0x00012689.

   For more information, see Help and Support Center at   
   http://go.microsoft.com/fwlink/events.asp.
   Data:
   Application Failure  sas.exe 9300.0.19933.37002 
   in sashost.dll 9300.0.19 950.32746 at offset 0001 2689 

This can happen if there is a conflict with the printers that are on 
your operating system. 

To correct this error, perform the following steps:

   1. Open Windows Explorer and go to the following directory:

      C:\Program Files\SASHome\x86\SASFoundation\9.3\nls\en\
      or 
      C:\Program Files\SASHome\SASFoundation\9.3\nls\en\

   2. Make a copy of the sasv9.cfg file, by highlighting the file, 
      right click and select "Copy"; then in the Windows Explorer window
      click "Edit", "Paste". It will create a copy called "sasv9 - Copy.cfg".

   3. Edit the original sasv9.cfg in Notepad, adding the following 
      line to the top of the file, save it, close Notepad 
      and restart SAS.

      -NOPRNGETLIST 

      This specifies whether printers that are attached to the
      system are recognized.

      See noprngetlist for more details 

If this does not resolve the issue, please open a track with
SAS Technical Support and provide the following information:

   * deploywiz.log, SDWPREFS.txt, SDW.log, and SDM.log from

   C:\Documents and Settings\<userid_that_the_performed_install>\
   Local Settings\Application Data\SAS\SASDeploymentWizard\

   or 

   C:\Users\<userid_that_the_performed_install>\AppData\   
   Local\SAS\SASDeploymentWizard\

   * C:\Program Files\SASHome\InstallMisc\InstallLogs\IT_date-time-stamp.log

           (for example:IT_2011-01-24-14.36.09.log)

   * Click Start>Run and type msinfo32.exe 
   When the system information comes up click File>Save and type system
   for the name and then send the system.nfo file that gets created.

Operating System and Release Information