Problem Note 44758: SAS® Customer Intelligence Studio might return "Error running list of nodes. java.lang.NullPointerException" when you run counts
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When you run counts on an upstream linked diagram in SAS Customer Intelligence Studio, you might receive the following error in the SASMarketingAutomationCoreyour-version.log:
ERROR [][] com.sas.analytics.crm.util.SystemCheck - Error running list of nodes. java.lang.NullPointerException
When this error occurs, counts are not returned.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Windows Vista for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |
| Windows Vista | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows Millennium Edition (Me) | 5.4 | |||||
| Windows 7 Ultimate x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows XP Professional | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Datacenter Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows NT Workstation | 5.4 | |||||
| Microsoft Windows 2000 Professional | 5.4 | |||||
| Microsoft Windows 2000 Server | 5.4 | |||||
| Microsoft Windows 2000 Datacenter Server | 5.4 | |||||
| Microsoft Windows 2000 Advanced Server | 5.4 | |||||
| Microsoft Windows 95/98 | 5.4 | |||||
| Microsoft® Windows® for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#44758A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#44758| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-11-23 08:41:25 |
| Date Created: | 2011-10-28 11:25:51 |