SUPPORT / SAMPLES & SAS NOTES
Problem Note 44645: When first using SAS® Warranty Analysis to run an analysis, the analysis fails with the error "ERROR: User does not have appropriate authorization..."
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On your first attempt to run an analysis with the SAS Warranty Analysis rich client, the analysis fails with red x on icon. The Analysis Status field shows "Error" with no additional information available on the Messages tab.
The analysis log in the Diagnostic Client might show the following error message:
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
ERROR: User does not have appropriate authorization level for file OWNERFDL.<>.CATALOG
A problem occurs because the util_allocWARRuser macro, which runs during the start-up of Enterprise Guide or the Add-in for Microsoft Office, might create a USERFDL directory with the incorrect owner.
An acceptable workaround is available by correcting the directory owner and group using the appropriate operating system commands. Typically, the owner should be 'sassrv' and the group SAS, although it might vary for some installations. If in doubt, look at other directories in USERFFDL.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Warranty Analysis | Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 for x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled AIX | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled Solaris | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| HP-UX IPF | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Linux for x64 | 4.3 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||