Problem Note 44480: Process nodes might be missing from SAS® Customer Intelligence campaigns and diagrams that are imported from another environment
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You can move SAS Customer Intelligence campaigns and diagrams from one environment to another environment using the SAS® Management Console export/import (.spk) functionality. For example, you can use this functionality to promote a campaign from a testing environment to a production environment. However, process nodes that are in the original campaign or diagram might be missing from the promoted campaign or diagram.
SAS Customer Intelligence Studio returns the following error when you open a promoted campaign or diagram whose process nodes have been incorrectly removed during promotion:
The following problems were found while loading this diagram. State: The output node for the State node no longer exists.
When this error occurs, recreate the process node in the promoted campaign or diagram.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Core Mid-Tier | Microsoft® Windows® for x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M1 |
| 64-bit Enabled AIX | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled Solaris | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| HP-UX IPF | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Linux for x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Solaris for x64 | 5.4_M1 | 6.1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#44480A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#44480| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-10-19 09:02:44 |
| Date Created: | 2011-09-30 09:33:47 |