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Problem Note 44130: Clicking on the bars in a SAS® Customer Intelligence bar chart report in SAS® Web Report Studio returns "The website cannot display the page..."

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Some SAS Customer Intelligence products create bar chart reports that you can view in SAS Web Report Studio. When your Web application server is IBM WebSphere, SAS Web Report Studio returns the following error if you right-click on a bar in one of these reports:

The website cannot display the page
Most likely causes:
The website is under maintenance
The website has a programming error

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Web Report StudioSolaris for x644.34.31_M19.2 TS2M39.3 TS1M0
Linux for x644.34.31_M19.2 TS2M39.3 TS1M0
HP-UX IPF4.34.31_M19.2 TS2M39.3 TS1M0
64-bit Enabled Solaris4.34.31_M19.2 TS2M39.3 TS1M0
64-bit Enabled AIX4.34.31_M19.2 TS2M39.3 TS1M0
Windows Vista for x644.34.31_M19.2 TS2M39.3 TS1M0
Windows Vista4.34.31_M19.2 TS2M39.3 TS1M0
Windows 7 Ultimate x644.34.31_M19.2 TS2M39.3 TS1M0
Windows 7 Ultimate 32 bit4.34.31_M19.2 TS2M39.3 TS1M0
Windows 7 Enterprise x644.34.31_M19.2 TS2M39.3 TS1M0
Windows 7 Enterprise 32 bit4.34.31_M19.2 TS2M39.3 TS1M0
Microsoft Windows XP Professional4.34.31_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2008 for x644.34.31_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 20084.34.31_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 for x644.34.31_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Standard Edition4.34.31_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition4.34.31_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Datacenter Edition4.34.31_M19.2 TS2M39.3 TS1M0
Microsoft® Windows® for x644.34.31_M19.2 TS2M39.3 TS1M0
z/OS4.34.31_M19.2 TS2M39.3 TS1M0
Windows 7 Professional x644.34.31_M19.2 TS2M39.3 TS1M0
Windows 7 Professional 32 bit4.34.31_M19.2 TS2M39.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.