The Diagnostic Client includes an operation to manually clear the cache on the Memory and File Cache View. Clearing the cache includes searching for information about automatically updated data selections and analyses. On a production system with many data selections and analyses, the clear cache operation can take as much as 10 to 20 minutes. The problem occurs because the clear cache operation does not effectively process a large number of items.

No workaround is possible.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Warranty Analysis	Microsoft Windows Server 2003 Datacenter Edition	4.3	4.31	9.2 TS2M3	9.3 TS1M0
		Microsoft Windows Server 2003 Enterprise Edition	4.3	4.31	9.2 TS2M3	9.3 TS1M0
		Microsoft Windows Server 2003 Standard Edition	4.3	4.31	9.2 TS2M3	9.3 TS1M0
		Microsoft Windows Server 2003 for x64	4.3	4.31	9.2 TS2M3	9.3 TS1M0
		Microsoft Windows Server 2008	4.3	4.31	9.2 TS2M3	9.3 TS1M0
		Microsoft Windows Server 2008 for x64	4.3	4.31	9.2 TS2M3	9.3 TS1M0
		64-bit Enabled AIX	4.3	4.31	9.2 TS2M3	9.3 TS1M0
		64-bit Enabled Solaris	4.3	4.31	9.2 TS2M3	9.3 TS1M0
		HP-UX IPF	4.3	4.31	9.2 TS2M3	9.3 TS1M0
		Linux for x64	4.3	4.31	9.2 TS2M3	9.3 TS1M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Warranty Analysis 4.31 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/G77.html#44521

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A fix for this issue for SAS Warranty Analysis 4.3 is available at:

http://ftp.sas.com/techsup/download/hotfix/HF2/D64.html#44521

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Type:	Problem Note
Priority:	high

Date Modified:	2011-11-11 09:42:18
Date Created:	2011-10-04 16:03:49