Problem Note 44085: Unable to uninstall SAS® Universal Viewer 1.2
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If SAS Universal Viewer 1.2 was installed from the SAS Downloads & Hot Fixes Web page and is the only SAS product on your system, your operating system's uninstall tool will not remove the SAS Universal Viewer. If you try to remove the SAS 9.3 entry, you get the following error message:
Uninstaller Error
An error occurred while trying to remove SAS 9.3.
It may have already been uninstalled.
Would you like to remove SAS 9.3 from the Add or Remove programs list?
If SAS Universal Viewer 1.2 is the only SAS product on your machine, follow these instructions to manually uninstall the SAS Universal Viewer.
- Manually remove the following folders:
For the Windows XP operating system
C:\Documents and Settings\userID\Application Data\SAS Institute Inc\For the Windows 7 operating system
C:\Program Files\SASHome\
C:\users\userID\AppData\Roaming\SAS Institute Inc\
C:\Program Files\SASHome\ - From the Start menu, find and right-click SAS, and then delete or remove it.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Universal Viewer | Microsoft Windows Server 2003 for x64 | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 |
| Windows 7 Professional 32 bit | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Standard Edition | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Home Premium x64 | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Enterprise x64 | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Enterprise 32 bit | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft® Windows® for x64 | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows XP Professional | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Professional x64 | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Ultimate 32 bit | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Ultimate x64 | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows Vista | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows Vista for x64 | 1.2 | 1.3 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2011-09-12 10:35:14 |
| Date Created: | 2011-08-24 09:52:40 |