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Problem Note 43928: SAS® Marketing Automation might remove the scheduled flows for a campaign and its communications when you use "Save As" to make a copy of the campaign

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SAS Marketing Automation enables you to schedule a campaign or its communications by creating a flow in Platform Process Manager. SAS Marketing Automation might remove that scheduled flow for a campaign or communication under these conditions:

  • The campaign associated with the flow uses approvals.
  • You select Save As to copy the campaign in SAS® Customer Intelligence Studio.

To work around this problem, only select Save As to copy a campaign when there are no scheduled flows waiting to be executed.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing AutomationMicrosoft Windows Server 2003 Enterprise Edition5.3_M36.19.3 TS1M2
Microsoft Windows Server 2003 Datacenter Edition5.3_M36.19.3 TS1M2
Microsoft Windows XP 64-bit Edition5.3_M36.19.3 TS1M2
Microsoft Windows Server 2003 Enterprise 64-bit Edition5.3_M36.19.3 TS1M2
Microsoft Windows Server 2003 Datacenter 64-bit Edition5.3_M36.19.3 TS1M2
Microsoft® Windows® for 64-Bit Itanium-based Systems5.3_M36.19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition5.3_M36.19.3 TS1M2
Microsoft Windows Server 2003 for x645.3_M36.19.3 TS1M2
Microsoft Windows Server 20085.3_M36.19.3 TS1M2
Microsoft Windows Server 2008 for x645.3_M36.19.3 TS1M2
Microsoft Windows XP Professional5.3_M36.19.3 TS1M2
Windows 7 Enterprise 32 bit5.3_M36.19.3 TS1M2
Windows 7 Enterprise x645.3_M36.19.3 TS1M2
Windows 7 Home Premium 32 bit5.3_M36.19.3 TS1M2
Windows 7 Home Premium x645.3_M36.19.3 TS1M2
Windows 7 Professional 32 bit5.3_M36.19.3 TS1M2
Windows 7 Professional x645.3_M36.19.3 TS1M2
Windows 7 Ultimate 32 bit5.3_M36.19.3 TS1M2
Windows 7 Ultimate x645.3_M36.19.3 TS1M2
Windows Vista5.3_M36.19.3 TS1M2
Windows Vista for x645.3_M36.19.3 TS1M2
64-bit Enabled AIX5.3_M36.19.3 TS1M2
64-bit Enabled HP-UX5.3_M36.19.3 TS1M2
64-bit Enabled Solaris5.3_M36.19.3 TS1M2
HP-UX IPF5.3_M36.19.3 TS1M2
Linux on Itanium5.3_M36.19.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.