Problem Note 43604: SAS® Digital Marketing Web Studio might stop responding, produce out-of-memory errors, or take a long time to display broadcasts
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SAS Digital Marketing Web Studio might not open, stop responding, produce out-of-memory errors, or take a long time to display the broadcasts.
This problem occurs because some versions of SAS Digital Marketing Web Studio display all broadcasts that are being held on the system rather than showing the traditional "folder" view of the content. If you have thousands of broadcasts on your system, it might take some time for them all to load and to appear. This can cause the SAS Digital Marketing Web Studio client to perform slowly or even to stop responding.
Click the Hot Fix tab in this note to access the hot fix for this issue.
After the hot fix is installed, set the new server property FolderDisplayEnabled in the server.properties file so that the traditional folder view is presented in the graphical user interface. To enable this feature, set FolderDisplayEnabled=True.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing Web Studio and Web Reporting Infrastructure | Microsoft® Windows® for x64 | 5.4_M1 | 5.41 | 9.2 TS2M3 | 9.3 TS1M0 |
| 64-bit Enabled AIX | 5.4_M1 | 5.41 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 5.4_M1 | 5.41 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| HP-UX IPF | 5.4_M1 | 5.41 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Linux for x64 | 5.4_M1 | 5.41 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Solaris for x64 | 5.4_M1 | 5.41 | 9.2 TS2M3 | 9.3 TS1M0 | ||
A fix for this issue for SAS Digital Marketing 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E12.html#43604| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-12-16 08:02:54 |
| Date Created: | 2011-06-27 14:23:03 |