In some situations, the SAS^® 9.2 Stored Process Server becomes unresponsive and the affected SAS Stored Process Server must be stopped at the operating system level in order to recover. Although there are various possible causes for the unresponsive condition, this problem often occurs under high–load conditions.

SAS^® Integration Technologies customers who use SAS Stored Process Servers are required to apply the hot fix that is associated with this SAS note. Because there could be additional scenarios that are not addressed by this hot fix, you also should review the following SAS notes:

• SAS Note 43160 "Tips for addressing unresponsive SAS® 9.2 Stored Process Servers, Part 1"
• SAS Note 43163 "Tips for addressing unresponsive SAS® 9.2 Stored Process Servers, Part 2"

If the SAS Stored Process Server is still unresponsive after you have applied this hot fix and reviewed the preceding SAS notes, compile results from the tests and the log files that are referenced in the SAS notes and contact SAS Technical Support for further assistance.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Integration Technologies	Windows 7 Ultimate 32 bit	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Professional 32 bit	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Home Premium x64	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Enterprise x64	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Enterprise 32 bit	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2008 for x64	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2003 for x64	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2003 Standard Edition	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2003 Enterprise Edition	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2003 Datacenter Edition	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft® Windows® for x64	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows XP 64-bit Edition	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2003 Datacenter 64-bit Edition	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft® Windows® for 64-Bit Itanium-based Systems	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Solaris for x64	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		OpenVMS on HP Integrity	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Linux for x64	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Linux	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		HP-UX IPF	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		64-bit Enabled Solaris	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		64-bit Enabled HP-UX	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		64-bit Enabled AIX	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Windows Vista for x64	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Windows Vista	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Ultimate x64	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Professional x64	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Windows 7 Home Premium 32 bit	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows XP Professional	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2008	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		Microsoft Windows Server 2003 Enterprise 64-bit Edition	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1
		z/OS	9.21	9.3_M1	9.2 TS2M3	9.3 TS1M1

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for Base SAS 9.21_M3 is available at:

http://ftp.sas.com/techsup/download/hotfix/HF2/B25.html#43541

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This SAS note includes a link to the hot fix for this problem.

Type:	Problem Note
Priority:	alert
Topic:	Query and Reporting

Date Modified:	2011-09-12 15:08:52
Date Created:	2011-06-17 11:41:42