Problem Note 43485: Performance is slow while the initial case search page loads
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When you log on to SAS® Enterprise Case Management, performance might be slow while the initial case search page loads, especially if you have a very large number of cases.
There is no workaround to the problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
After applying the hot fix, you can disable the initial case search, after which the initial case search screen is displayed faster.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 2.3 | 3.1 | 9.3 TS1M1 | |
| Microsoft Windows 95/98 | 2.3 | |||||
| Microsoft Windows 2000 Advanced Server | 2.3 | |||||
| Microsoft Windows 2000 Datacenter Server | 2.3 | |||||
| Microsoft Windows 2000 Server | 2.3 | |||||
| Microsoft Windows 2000 Professional | 2.3 | |||||
| Microsoft Windows NT Workstation | 2.3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Microsoft Windows Server 2003 Standard Edition | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Microsoft Windows Server 2003 for x64 | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Microsoft Windows Server 2008 | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Microsoft Windows Server 2008 for x64 | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Microsoft Windows XP Professional | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Windows 7 Enterprise 32 bit | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Windows 7 Enterprise x64 | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Windows 7 Home Premium 32 bit | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Windows 7 Home Premium x64 | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Windows 7 Professional 32 bit | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Windows 7 Professional x64 | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Windows 7 Ultimate 32 bit | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Windows 7 Ultimate x64 | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Windows Millennium Edition (Me) | 2.3 | |||||
| Windows Vista | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Windows Vista for x64 | 2.3 | 3.1 | 9.3 TS1M1 | |||
| 64-bit Enabled AIX | 2.3 | 3.1 | 9.3 TS1M1 | |||
| 64-bit Enabled Solaris | 2.3 | 3.1 | 9.3 TS1M1 | |||
| HP-UX IPF | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Linux for x64 | 2.3 | 3.1 | 9.3 TS1M1 | |||
| Solaris for x64 | 2.3 | 3.1 | 9.3 TS1M1 | |||
A fix for this issue for SAS Enterprise Case Management 2.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D60.html#43485| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2012-06-06 08:01:33 |
| Date Created: | 2011-06-09 13:35:36 |