Problem Note 43031: Executing a campaign group for a Priority Optimized campaign returns the error "com.sas.analytics.crm.util.SystemCheck - Error executing campaign"
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When you execute a campaign group for a Priority Optimized campaign, the SAS® Marketing Automation log file shows the following exception:
2011-03-22 16:23:49,089 ERROR [2a4ff54db85a0c62:2fc0465e:12ede5e58f2:-4323][sasdemo] com.sas.analytics.crm.util.SystemCheck - Error executing campaign.
java.lang.NullPointerException
When this problem occurs, no export file is created. There is no workaround for this problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP 64-bit Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| HP-UX IPF | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Linux | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#43031A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#43031| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2012-04-02 09:51:09 |
| Date Created: | 2011-04-21 15:04:23 |