Problem Note 43928: SAS® Marketing Automation might remove the scheduled flows for a campaign and its communications when you use "Save As" to make a copy of the campaign
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SAS Marketing Automation enables you to schedule a campaign or its communications by creating a flow in Platform Process Manager. SAS Marketing Automation might remove that scheduled flow for a campaign or communication under these conditions:
- The campaign associated with the flow uses approvals.
- You select Save As to copy the campaign in SAS® Customer Intelligence Studio.
To work around this problem, only select Save As to copy a campaign when there are no scheduled flows waiting to be executed.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft Windows Server 2003 Enterprise Edition | 5.3_M3 | 6.1 | 9.3 TS1M2 | |
| Microsoft Windows Server 2003 Datacenter Edition | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows XP 64-bit Edition | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows XP Professional | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate x64 | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Windows Vista | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Windows Vista for x64 | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled AIX | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled HP-UX | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled Solaris | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| HP-UX IPF | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
| Linux on Itanium | 5.3_M3 | 6.1 | 9.3 TS1M2 | |||
A fix for this issue for SAS Marketing Automation 5.3_M3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C18.html#43928A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#43928A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#43928| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-11-09 10:35:00 |
| Date Created: | 2011-08-07 16:40:20 |