SAS might stop processing when you start a SAS/CONNECT^® session from a SAS session that runs in the Windows 7 operating environment. This problem occurs when you are using a Lenovo ThinkPad with the ThinkVantage Technologies Password Manager. When SAS stops processing, a dialog box appears with the following messages:

sas.exe has stopped working

Windows is checking for a solution to the problem...

Other messages, such as the following, might also appear:

[a] problem has caused the program to stop working properly. Windows will close the program.

The problem might be caused by the password manager's involvement in helping the sign-on process via SAS/CONNECT software's password prompts. The ThinkVantage Password Manager can save passwords for you automatically. When the password manager tries to intervene (possibly prompting whether you want it to remember a password) while you are running SAS/CONNECT software with its password prompt, it can cause the SAS^® System to crash.

To prevent the problem, follow these steps:

1. Invoke the ThinkVantage Password Manager.
2. Select Set Preferences from the menus, and click the Restricted tab.
3. In the Applications pane at the bottom of the window, add sas.exe to the Restricted Applications list.

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