Problem Note 43005: The Create Incident window becomes read-only
In SAS® Enterprise GRC, the Create Incident window should enable you to enter an incident. However, the window becomes read-only and you cannot enter an incident when all of the following conditions apply:
- your account has no default location
- Create and Investigate stages of the incident workflow are combined
- In the configdata.properties file, monitor.incidentcomponentsecurity.ignored=false
and monitor.incidentMultiuserUpdate.enable=true
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Enterprise GRC | Microsoft® Windows® for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Microsoft Windows Server 2003 Standard Edition | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Microsoft Windows Server 2003 for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Microsoft Windows Server 2008 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Microsoft Windows Server 2008 for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Microsoft Windows XP Professional | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Windows 7 Enterprise 32 bit | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Windows 7 Enterprise x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Windows 7 Home Premium 32 bit | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Windows 7 Home Premium x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Windows 7 Professional 32 bit | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Windows 7 Professional x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Windows 7 Ultimate 32 bit | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Windows 7 Ultimate x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Windows Vista | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Windows Vista for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
64-bit Enabled AIX | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
64-bit Enabled Solaris | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
HP-UX IPF | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Linux for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
Solaris for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M1 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2011-04-21 11:16:20 |
Date Created: | 2011-04-20 05:29:05 |