Problem Note 42848: SAS® Warranty Analysis does not run and returns a job control error
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The middle tier of SAS Warranty Analysis does not start if the data sets Userdl.Analysis and Userdl.Project_Node are empty. The SASWarrantyAnalysis4.3.log file in CONFIGDIR/Lev1/Web/Logs will contain an error message similar to the following:
[Job Control Table Synchronization] ERROR [] com.sas.analytics.mfg.queue.jct.QueueJobControlTableSynchManager - Failed to run a Job Control Table update job [warrantyAnalysis.WarrantyBatchJobControlRowLoaderPostfix-xxxxx.log] due to cause: Stored process completed but had SAS errors in SAS code run. See log file.
In the diagnostic client, the log file warrantyAnalysis.WarrantyBatchJobControlRowLoaderPostfix-xxxxx.log contains a message similar to the following:
ERROR: Invalid dimension specification for array IDs. The upper bound of an array dimension is smaller than its corresponding lower bound. ERROR: Too many variables defined for the dimension(s) specified for the array IDs.
This problem occurs because the code assumes that some automatic-update nodes will be found. If no automatic updates are found, an array within a DATA step is indexed illegally and causes a SAS® software error.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Warranty Analysis | Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| HP-UX IPF | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Linux for x64 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
A fix for this issue for SAS Warranty Analysis 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D64.html#42848
If the data sets Userdl.Analysis and Userdl.Project_Node are empty, SAS Warranty Analysis displays errors such as the following: "[Job Control Table Synchronization] ERROR []com.sas.analytics.mfg.queue.jct.QueueJobControlTableSynchManager - Failed to run a Job Control Table update job"
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-04-06 15:54:33 |
| Date Created: | 2011-04-01 10:40:46 |