Problem Note 42304: The SAS® Warranty Analysis rich client machine stops responding
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Due to a race condition, the SAS® Warranty Analysis rich client might stop responding, making the user interface unusable. This problem can occur during editing of Enterprise - Analytic, Ad Hoc - Analytic, and Ad Hoc - Threshold run groups or when you are replacing data selections for Emerging Issues.
The only workaround is to restart the rich client.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Warranty Analysis | Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| HP-UX IPF | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Linux for x64 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
A fix for this issue for SAS Warranty Analysis 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D64.html#42304| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2011-05-27 09:53:38 |
| Date Created: | 2011-02-04 16:14:26 |