Problem Note 42229: Cannot export a SAS® Web Report Studio report when double-clicking the Export button
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When using the Export button 
to export a SAS Web Report Studio report, the ZIP file might contain 0 bytes. This problem is most likely to happen when you double-click Export button.
The log might contain an error that is similar to the following:
SAS 2011-01-26 13:43:57,399 WARN [4317954d370a9a92:4901e96e:12dc27838dc:] com.sas.apps.citation.model.report.ReportExporter - Report could not be exported SAS 2011-01-26 13:43:57,429 ERROR [4317954d370a9a92:4901e96e:12dc27838dc:-] com.sas.apps.citation.controller.action.export.ExportReportAction - Root Cause: java.lang.IllegalStateException: This connection handle has been closed. at com.sas.services.connection.ConnectionImpl.checkHandle(ConnectionImpl.java:145) at com.sas.services.connection.ConnectionImpl.getHandle(ConnectionImpl.java:108) at com.sas.services.connection.ConnectionImpl.getObject(ConnectionImpl.java:42)
Apply the hot fix available from the Hot Fix tab in this note to correct this issue when using Internet Explorer and most Mozilla Firefox versions.
As a workaround, single click the Export button when exporting.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | z/OS | 4.2 | 9.2 TS2M0 | ||
| Microsoft® Windows® for x64 | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows Server 2003 for x64 | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows Server 2008 for x64 | 4.2 | 9.2 TS2M0 | ||||
| Microsoft Windows XP Professional | 4.2 | 9.2 TS2M0 | ||||
| Windows Vista | 4.2 | 9.2 TS2M0 | ||||
| Windows Vista for x64 | 4.2 | 9.2 TS2M0 | ||||
| 64-bit Enabled AIX | 4.2 | 9.2 TS2M0 | ||||
| 64-bit Enabled Solaris | 4.2 | 9.2 TS2M0 | ||||
| HP-UX IPF | 4.2 | 9.2 TS2M0 | ||||
| Linux for x64 | 4.2 | 9.2 TS2M0 | ||||
| Solaris for x64 | 4.2 | 9.2 TS2M0 | ||||
A fix for this issue for SAS Web Report Studio 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D26.html#42229A fix for this issue for SAS Web Report Viewer 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D27.html#42229| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-01-28 11:12:18 |
| Date Created: | 2011-01-28 09:41:58 |