When using the Export button to export a SAS Web Report Studio report, the ZIP file might contain 0 bytes. This problem is most likely to happen when you double-click Export button.

The log might contain an error that is similar to the following:

SAS 2011-01-26 13:43:57,399 WARN [4317954d370a9a92:4901e96e:12dc27838dc:]
com.sas.apps.citation.model.report.ReportExporter - Report could not be exported
SAS 2011-01-26 13:43:57,429 ERROR [4317954d370a9a92:4901e96e:12dc27838dc:-]
com.sas.apps.citation.controller.action.export.ExportReportAction - Root Cause: java.lang.IllegalStateException: 
This connection handle has been closed.
	at com.sas.services.connection.ConnectionImpl.checkHandle(ConnectionImpl.java:145)
	at com.sas.services.connection.ConnectionImpl.getHandle(ConnectionImpl.java:108)
	at com.sas.services.connection.ConnectionImpl.getObject(ConnectionImpl.java:42)

Apply the hot fix available from the Hot Fix tab in this note to correct this issue when using Internet Explorer and most Mozilla Firefox versions.

As a workaround, single click the Export button when exporting.

Operating System and Release Information

A fix for this issue for SAS Web Report Studio 4.3 is available at:

A fix for this issue for SAS Web Report Viewer 4.3 is available at: