The following INFO message might be logged every 30 seconds in the Web application-server log when you use SAS BI Dashboard after an upgrade from release 4.2 to 4.3:

To avoid these repeated messages, there are two files that you must update after Upgrade-in-Place from SAS^® BI Dashboard 4.2 to 4.3. The files are named biDashboardIndicatorHeartbeat.crh and BIDashboardIndicatorRequestor.crh. These files are stored in the WebDAV and should be modified via SAS^® Management Console. If the files are not updated, the application logs might grow very large with HeartBeat errors every 30 seconds.

Follow these steps to modify the two .crh files:

1. Open SAS Management Console on the middle tier and select Folders ► System ► Applications ► SAS BI Dashboard ► BI Dashboard 4.3 - Event Generator.
2. In the CandidateRefHandlerConfigs and CandidateRequestHandlerConfigs folders, highlight and write the contents of the leaf-node .crh files to a physical path on your operating system by selecting "Write Content to External File... ". Be sure to keep the same name for the .crh files.
3. Edit the files, making the following changes:
   • In the biDashboardIndicatorHeartbeat.crh file, change the heartbeatInterval= parameter and the serviceEndpointUrl= parameters to the following:
     heartbeatInterval="180000" serviceEndpointUrl="/services/AlertService/getCandidateIndicatorList"
   • In the BIDashboardIndicatorRequestor.crh file, change the serviceEndpointUrl= parameter to the following:
     serviceEndpointUrl="/services/AlertService/getAlertIndicators"
4. In SAS^® Management Console, delete the two .crh objects. Then right-click the parent folder and select Add Content from External Files(s) or Directories to import the .crh objects from the edited copies.
5. Restart SAS Remote Services and the Web application server.

Note that if the metadata server is running in a UNIX operating environment, you need to invoke SAS Management Console from UNIX and not through a Windows client. Otherwise, all of the selections will not be available.

Operating System and Release Information