Problem Note 42550: The HTML content editor in SAS® Digital Marketing does not correctly display the page when you insert a tracked link with a variable
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In SAS Digital Marketing, using the HTML content editor to insert a tracked link that includes a variable will cause a problem when the resulting e-mail is received. When the link within the e-mail is clicked, the linked page is not displayed correctly and this error is returned:
The page cannot be found.
This problem occurs because the INCLUDE variable instruction does not resolve correctly within the HTML code.
A hot fix for SAS Digital Marketing 5.3 is available upon request from Technical Support.For SAS Digital Marketing 5.4_M1 click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Microsoft Windows XP 64-bit Edition | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Microsoft® Windows® for x64 | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 for x64 | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2008 for x64 | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Windows Vista | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Windows Vista for x64 | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| 64-bit Enabled AIX | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| 64-bit Enabled HP-UX | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| 64-bit Enabled Solaris | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| HP-UX IPF | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Linux | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Linux for x64 | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
| Solaris for x64 | 5.3 | 5.41 | 9.2 TS2M0 | 9.2 TS2M0 | ||
A fix for this issue for SAS Digital Marketing 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E12.html#42550
Inserting a tracked link with a variable in the HTML content editor in SAS Digital Marketing causes this error:
The page cannot be found.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-12-16 09:23:38 |
| Date Created: | 2011-03-01 04:49:07 |