After a successful installation of the SAS Add-In for Microsoft Office, an Office error might occur when you invoke Microsoft Excel or Word.

Such errors occur after a successful installation of SAS Add-In 4.2 or 4.3 on a machine on which a previous version of the SAS Add-in was installed.

For example:

• The SAS Add-in for Microsoft Office 1.3 or 2.1 is installed.
• The SAS Add-in 1.3 or 2.1 is uninstalled properly.
• The SAS Add-In 4.2 or 4.3 is successfully installed
• The errors occur.

The errors might be caused by a leftover configuration file that was not deleted by the uninstall process. This file might instruct Microsoft Office to use .Net Framework 1.1, rather than later versions. The SAS Add-In 4.2 and 4.3 does not work with .Net Framework 1.1. The Add-In must use .Net Framework 2.0 and higher.

The following error examples occur with Excel, but similar errors might also occur with Word.

If you experience any of the above errors, you should determine whether there is a leftover excel.exe.config file or winword.exe.config file in your system. These files must be deleted or renamed.

To find and deal with this file, perform the following steps:

1. Browse to the location where Office is installed. The location depends on your version of Microsoft Office.
For Office 2007, the location is C:\Program Files\Microsoft Office\Office12
For Office 2003, the location is C:\Program Files\Microsoft Office\Office11

2. Look for either the excel.exe.config file, or winword.exe.config.
3. Rename or remove the excel.exe.config file and winword.exe.config file.
4. Open Excel or Word to see whether a SAS menu is present. Under the following circumstances, it might be necessary to examine the disabled Add-In:
   • if the Add-In was disabled from the previous errors, and
   • if the errors occur and prompt you to disable the add-in,
   then you should select No at the prompt.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Add-in for Microsoft Office	Microsoft® Windows® for x64	4.2		9.2 TS2M2
		Microsoft Windows Server 2003 Datacenter Edition	4.2		9.2 TS2M2
		Microsoft Windows Server 2003 Enterprise Edition	4.2		9.2 TS2M2
		Microsoft Windows Server 2003 Standard Edition	4.2		9.2 TS2M2
		Microsoft Windows Server 2003 for x64	4.2		9.2 TS2M2
		Microsoft Windows Server 2008	4.2		9.2 TS2M2
		Microsoft Windows Server 2008 for x64	4.2		9.2 TS2M2
		Microsoft Windows XP Professional	4.2		9.2 TS2M2
		Windows 7 Enterprise 32 bit	4.2		9.2 TS2M2
		Windows 7 Enterprise x64	4.2		9.2 TS2M2
		Windows 7 Home Premium 32 bit	4.2		9.2 TS2M2
		Windows 7 Home Premium x64	4.2		9.2 TS2M2
		Windows 7 Professional 32 bit	4.2		9.2 TS2M2
		Windows 7 Professional x64	4.2		9.2 TS2M2
		Windows 7 Ultimate 32 bit	4.2		9.2 TS2M2
		Windows 7 Ultimate x64	4.2		9.2 TS2M2
		Windows Vista	4.2		9.2 TS2M2
		Windows Vista for x64	4.2		9.2 TS2M2

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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Errors in Microsoft Excel or Word might occur upon invocation after installing the SAS Add-In for Microsoft Office.

Type:	Installation Note
Priority:	medium

Date Modified:	2011-06-03 08:44:24
Date Created:	2011-01-04 10:57:07