Problem Note 41916: SAS® BI Dashboard, the SAS Shared Alert Portlet, and the SAS Logon Manager might experience problems when an External Theme URI is defined
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When you define an External Theme Uniform Resource Identifier (URI), symptoms such as the following might occur in SAS BI Dashboard, the SAS Shared Alert Portlet, and the SAS Logon Manager:
- missing GUI buttons. For example, the OK and Cancel buttons might be missing in SAS BI Dashboard.
- errors in the Web application server log. For example, in the case of the SAS Shared Alert Portlet, the following errors might appear in the log:
2010-11-18 12:38:52,801 INFO [STDOUT] ERROR [http-0.0.0.0-8080-7] - resource not found: url: https://mdtlax.unx.sas.com:443/SASTheme_default/themes/default/templates/portlet _menubar.html 2010-11-18 12:38:52,802 INFO [STDOUT] ERROR [http-0.0.0.0-8080-7] - java.lang.NullPointerException
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS BI Dashboard | z/OS | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP 64-bit Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft® Windows® for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise 32 bit | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium 32 bit | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional 32 bit | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate 32 bit | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled AIX | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled Solaris | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| HP-UX IPF | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Linux | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Linux for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Solaris for x64 | 4.2_M2 | 4.2_M2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
A fix for this issue for SAS BI Dashboard 4.3_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/H57.html#41916A fix for this issue for SAS Middle Tier 9.2_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C80.html#41916A fix for this issue for SAS BI Dashboard 4.2_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D43.html#41916| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-08-17 09:33:16 |
| Date Created: | 2010-12-20 11:30:03 |