SUPPORT / SAMPLES & SAS NOTES
Problem Note 41890: With SAS® Anti-Money Laundering, a service exception error occurs when routing cases to a group or users in the Investigation User Interface
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When routing cases to a group or a user in the Investigation User Interface, the following service exception message might occur:
An unexpected error has occurred in the application.
Please have an administrator review the system log.
Details:
com.sas.aml.service.ServiceException: Error Creating Statement
com.ncr.teradata.jdbc_4.util.JDBCException: [NCR] [Teradata DBMS] :
Syntax error: expected something between '(' and the 'select' keyword.
This problem occurs if you are running SAS Anti-Money Laundering 4.X with Teradata.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Anti-Money Laundering | Microsoft® Windows® for 64-Bit Itanium-based Systems | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP 64-bit Edition | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft® Windows® for x64 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 for x64 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 for x64 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise 32 bit | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise x64 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium 32 bit | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium x64 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional 32 bit | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional x64 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate 32 bit | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate x64 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista for x64 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled AIX | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled HP-UX | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled Solaris | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| HP-UX IPF | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Linux | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Linux for x64 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Solaris for x64 | 4.1 | 4.2 | 9.2 TS2M3 | 9.2 TS2M3 | ||