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Problem Note 41838: The first user's update to a SAS® Marketing Automation campaign is locked while a second user is loading another campaign in the same business context

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When a second user opens a campaign, the first user might not be able to continue working in the campaign or in any other objects in the same business context. The first campaign is locked until the campaign for the second user has fully loaded. However, the first user can open objects that belong to a different business context.

There currently is no workaround for this issue.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing AutomationMicrosoft® Windows® for 64-Bit Itanium-based Systems5.16.19.1 TS1M3 SP49.3 TS1M2
Microsoft Windows Server 2003 Datacenter 64-bit Edition5.16.19.1 TS1M3 SP49.3 TS1M2
Microsoft Windows Server 2003 Enterprise 64-bit Edition5.16.19.1 TS1M3 SP49.3 TS1M2
Microsoft Windows XP 64-bit Edition5.16.19.1 TS1M3 SP49.3 TS1M2
Microsoft Windows 2000 Advanced Server5.19.1 TS1M3 SP4
Microsoft Windows 2000 Datacenter Server5.19.1 TS1M3 SP4
Microsoft Windows 2000 Server5.19.1 TS1M3 SP4
Microsoft Windows 2000 Professional5.19.1 TS1M3 SP4
Microsoft Windows NT Workstation5.19.1 TS1M3 SP4
Microsoft Windows Server 2003 Datacenter Edition5.16.19.1 TS1M3 SP49.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition5.16.19.1 TS1M3 SP49.3 TS1M2
Microsoft Windows Server 2003 Standard Edition5.16.19.1 TS1M3 SP49.3 TS1M2
Microsoft Windows XP Professional5.16.19.1 TS1M3 SP49.3 TS1M2
Windows Vista5.16.19.1 TS1M3 SP49.3 TS1M2
Windows Vista for x645.16.19.1 TS1M3 SP49.3 TS1M2
64-bit Enabled AIX5.16.19.1 TS1M3 SP49.3 TS1M2
64-bit Enabled HP-UX5.16.19.1 TS1M3 SP49.3 TS1M2
64-bit Enabled Solaris5.16.19.1 TS1M3 SP49.3 TS1M2
HP-UX IPF5.16.19.1 TS1M3 SP49.3 TS1M2
Linux5.16.19.1 TS1M3 SP49.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.