Problem Note 41608: Errors occur when you manipulate SAS® Customer Intelligence objects on the Folders tab in SAS® Management Console
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When you use the folder functionality in SAS Management Console to manipulate SAS Customer Intelligence 5.3 objects, an error similar to the following might occur if the system was installed from an installation depot for Revision 920_10W46 or later:
java.lang.IndexOutOfBoundsException: Index: 0, Size: 0 at java.util.ArrayList.RangeCheck(Unknown Source) at java.util.ArrayList.get(Unknown Source) at com.sas.analytics.crm.persistence.objects.IODavUtil.getDAVRepositoryFolder(IODav Util.java:308)
This error might occur when you import or export .spk files, or when you copy or moving objects (for example, campaigns, diagrams, export definitions, or any other SAS Customer Intelligence objects).
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Plug-ins for SAS Management Console | Microsoft® Windows® for x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter Edition | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 for x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 for x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise 32 bit | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium 32 bit | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional 32 bit | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate 32 bit | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista for x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled AIX | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled Solaris | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| HP-UX IPF | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Linux for x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Solaris for x64 | 5.3_M3 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
A fix for this issue for SAS Marketing Automation 5.3_M3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C18.html#41608| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2010-11-24 11:12:20 |
| Date Created: | 2010-11-16 08:40:29 |