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SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 41041: Opening or saving a case takes longer than a few seconds

DetailsHotfixAboutRate It

In SAS® Enterprise Case Management, opening or saving a case should take only a few seconds. However, in some instances, performance will be much slower.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementWindows 7 Home Premium x642.22.39.2 TS2M29.2 TS2M3
Windows 7 Home Premium 32 bit2.22.39.2 TS2M29.2 TS2M3
Windows 7 Enterprise x642.22.39.2 TS2M29.2 TS2M3
Windows 7 Enterprise 32 bit2.22.39.2 TS2M29.2 TS2M3
Microsoft Windows XP Professional2.22.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 2008 for x642.22.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 20082.22.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 for x642.22.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Standard Edition2.22.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Enterprise Edition2.22.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Datacenter Edition2.22.39.2 TS2M29.2 TS2M3
Microsoft® Windows® for x642.22.39.2 TS2M29.2 TS2M3
Windows 7 Professional 32 bit2.22.39.2 TS2M29.2 TS2M3
Windows 7 Professional x642.22.39.2 TS2M29.2 TS2M3
Windows 7 Ultimate 32 bit2.22.39.2 TS2M29.2 TS2M3
Windows 7 Ultimate x642.22.39.2 TS2M29.2 TS2M3
Windows Vista2.22.39.2 TS2M29.2 TS2M3
Windows Vista for x642.22.39.2 TS2M29.2 TS2M3
64-bit Enabled AIX2.22.39.2 TS2M29.2 TS2M3
64-bit Enabled Solaris2.22.39.2 TS2M29.2 TS2M3
HP-UX IPF2.22.39.2 TS2M29.2 TS2M3
Linux for x642.22.39.2 TS2M29.2 TS2M3
Solaris for x642.22.39.2 TS2M29.2 TS2M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.