Problem Note 41894: "Save report failed due to backend service problem" in SAS® Web Report Studio if a report name or folder includes a double-byte space
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In XML, a double-byte space (that is, the ideographic space (U+30000)) is not allowed as a name character. For this reason, SAS Web Report Studio generates the following error if you attempt to save a report that includes a double-byte space in its name or in the name of its folder.
This problem is most likely to occur in locales that use the double-byte character set such as Japanese. To circumvent the problem, remove the double-byte space from your report name or folder.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | z/OS | 4.3 | 9.2 TS2M3 | ||
| Microsoft® Windows® for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows XP Professional | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Enterprise 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Enterprise x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Home Premium 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Home Premium x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Professional 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Professional x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Ultimate 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Ultimate x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows Vista | 4.3 | 9.2 TS2M3 | ||||
| Windows Vista for x64 | 4.3 | 9.2 TS2M3 | ||||
| 64-bit Enabled AIX | 4.3 | 9.2 TS2M3 | ||||
| 64-bit Enabled Solaris | 4.3 | 9.2 TS2M3 | ||||
| HP-UX IPF | 4.3 | 9.2 TS2M3 | ||||
| Linux for x64 | 4.3 | 9.2 TS2M3 | ||||
| Solaris for x64 | 4.3 | 9.2 TS2M3 | ||||
A fix for this issue for SAS Web Report Studio 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D26.html#41894A fix for this issue for SAS Web Report Viewer 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D27.html#41894A fix for this issue for SAS Middle Tier 9.2_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C80.html#41894| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2010-12-20 15:23:09 |
| Date Created: | 2010-12-17 09:30:53 |