Problem Note 41841: "The Remote Services application failed to start up" error occurs when running SAS® Deployment Wizard configuration on AIX 5.3
When configuring SAS® Enterprise GRC on AIX 5.3, using JRE 1.5 SR8a causes the following errors (even though documentation shows that JRE 1.5 SR8a is supported):
waitfor: timeout
[echo] The requested port is available.
[antcall] Exiting /opt/SAS92/SASFoundationServices/9.2/Config/jps_config.xml.
[chmod] Current OS is AIX
[chmod] Executing 'chmod' with arguments:
[chmod] 'u+rx'
[chmod] '/opt/SAS/config/Lev1/Web/Applications/RemoteServices/RemoteServices.sh'
[chmod]
[chmod] The ' characters around the executable and arguments are
[chmod] not part of the command.
[chmod] Applied chmod to 1 file and 0 directories.
[exec] Current OS is AIX
[exec] Executing
'/opt/SAS/config/Lev1/Web/Applications/RemoteServices/RemoteServices.sh'
with arguments:
[exec] '-start'
[exec] '> "RemoteServices_console.log" 2>&1'
[exec]
[exec] The ' characters around the executable and arguments are
[exec] not part of the command.
spawned process java.lang.UNIXProcess@f120f12
[propertyfile] Updating property
file: /opt/SAS/config/Lev1/Logs/Configure/jps_config_status.properties
[propertyfile] Updating property
file: /opt/SAS/config/Lev1/Logs/Configure/jps_config_status.properties
waitfor: timeout
BUILD FAILED
/opt/SAS92/SASFoundationServices/9.2/Config/jps_config.xml:874: The Remote Services
application failed to start up; connection is not available.
at org.apache.tools.ant.taskdefs.Exit.execute(Exit.java:142)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:288)
at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke
(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:105)
To resolve this problem, follow these steps to use JRE version 1.6:
- Obtain JRE version 1.6 for AIX.
Edit the file <SAS_CONFIG_DIR>/Applications/SASEnterpriseGRCAdminTools/4.3/dbscripts/runjava.sh.
Update the parameter JRE_COMMAND to use JRE version 1.6.
Edit the file <SAS_CONFIG_DIR>/level_env.sh.
Update the parameter JAVA_JRE_COMMAND to use JRE version 1.6.
Operating System and Release Information
SAS System | SAS Enterprise GRC | Microsoft® Windows® for x64 | 4.3 | | 9.2 TS2M3 | |
Microsoft Windows Server 2003 Datacenter Edition | 4.3 | | 9.2 TS2M3 | |
Microsoft Windows Server 2003 Enterprise Edition | 4.3 | | 9.2 TS2M3 | |
Microsoft Windows Server 2003 Standard Edition | 4.3 | | 9.2 TS2M3 | |
Microsoft Windows Server 2003 for x64 | 4.3 | | 9.2 TS2M3 | |
Microsoft Windows Server 2008 | 4.3 | | 9.2 TS2M3 | |
Microsoft Windows Server 2008 for x64 | 4.3 | | 9.2 TS2M3 | |
Microsoft Windows XP Professional | 4.3 | | 9.2 TS2M3 | |
Windows 7 Enterprise 32 bit | 4.3 | | 9.2 TS2M3 | |
Windows 7 Enterprise x64 | 4.3 | | 9.2 TS2M3 | |
Windows 7 Home Premium 32 bit | 4.3 | | 9.2 TS2M3 | |
Windows 7 Home Premium x64 | 4.3 | | 9.2 TS2M3 | |
Windows 7 Professional 32 bit | 4.3 | | 9.2 TS2M3 | |
Windows 7 Professional x64 | 4.3 | | 9.2 TS2M3 | |
Windows 7 Ultimate 32 bit | 4.3 | | 9.2 TS2M3 | |
Windows 7 Ultimate x64 | 4.3 | | 9.2 TS2M3 | |
Windows Vista | 4.3 | | 9.2 TS2M3 | |
Windows Vista for x64 | 4.3 | | 9.2 TS2M3 | |
64-bit Enabled AIX | 4.3 | | 9.2 TS2M3 | |
64-bit Enabled Solaris | 4.3 | | 9.2 TS2M3 | |
HP-UX IPF | 4.3 | | 9.2 TS2M3 | |
Linux for x64 | 4.3 | | 9.2 TS2M3 | |
Solaris for x64 | 4.3 | | 9.2 TS2M3 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | alert |
Date Modified: | 2010-12-15 14:56:24 |
Date Created: | 2010-12-13 11:25:44 |