Problem Note 41838: The first user's update to a SAS® Marketing Automation campaign is locked while a second user is loading another campaign in the same business context
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When a second user opens a campaign, the first user might not be able to continue working in the campaign or in any other objects in the same business context. The first campaign is locked until the campaign for the second user has fully loaded. However, the first user can open objects that belong to a different business context.
There currently is no workaround for this issue.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows XP 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Windows Vista | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| HP-UX IPF | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Linux | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
A fix for this issue for SAS Marketing Automation 5.3_M3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C18.html#41838A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#41838A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#41838| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-06-28 12:11:42 |
| Date Created: | 2010-12-13 08:15:36 |